Returns + Exchanges
RETURNS // REFUNDS // EXCHANGES
We want you to be 100% satisfied with your purchase from II EIGHTEEN. If for any reason you are not satisfied, we would be happy to issue a store credit for any returned merchandise. Returns/Exchanges are NOT accepted for sales items.
Returns must be postmarked and mailed within 30 days from receipt of merchandise. Merchandise must be unworn with the original tags attached and in original packaging (where applicable).
International returns initiated due to refusal to pay duties and taxes will be subject to a $25 restocking fee which will be deducted from the refund amount.
Please include the original packing list with your return to avoid any delays in processing. Once the package is received, our warehouse will process the return, and you will be notified via email.
We reserve the right to correct, update or change our returns/refund/exchange policy at any time without notification.
All returns and exchanges should be shipped via insured traceable mail in a secure package to the following address:
II EIGHTEEN Returns
11815 Bay Cedar Dr.
Houston, Tx 77048